SWANSON'S UNWRITTEN RULES

SWANSON'S UNWRITTEN RULES

1: Learn to say, "I don't know." If used when appropriate, it will be used often. 2: It is easier to get into something than to get out of it. 3: If you are not criticized, you may not be doing much 4: Look for what is missing. Many know how to improve what's there; few can see what isn't        there. 5: Presentation rule: When something appears on a slide presentation, assume the world knows     about it and deal with it accordingly. 6. Work for a boss to whom you can tell it like it is. Remember, you can't pick your family, but     you can pick your boss. 7: Constantly review developments to make sure that the actual benefits are what they were         supposed to be. Avoid Newton's Law. 8: However menial and trivial your early assignments may appear, give them your best effort. 9: Persistence or tenacity is the disposition to persevere in spite of difficulties,      discouragement  or indifference. Don't be known as a good starter but a poor finisher! 10: In doing your project, don't wait for others; go after them and make sure it gets done. 11: Confirm the instructions you give others, and their commitments, in writing. Don't assume        it  will get done. 12: Don't be timid: Speak up, express yourself and promote your ideas. 13: Practice shows that those who speak the most knowingly and confidently often end up with       the assignment to get the job done. 14: Strive for brevity and clarity in oral and written reports. 15: Be extremely careful in the accuracy of your statements. 16: Don't overlook the fact that you are working for a boss. Keep him or her informed.       Whatever the boss wants, within the bounds of integrity, takes top priority. 17: Promises, schedules and estimates are important instruments in a well-run business. You        must make promises — don't lean on the often-used phrase: "I can't estimate it because it        depends on many uncertain factors." 18: Never direct a complaint to the top; a serious offense is to "cc" a person's boss on a copy of        a complaint before the person has a chance to respond to the complaint. 19: When interacting with people outside the company, remember that you are always        representing the company. Be especially careful of your commitments. 20: Cultivate the habit of boiling matters down to the simplest terms: the proverbial "elevator        speech" is the best way. 21: Don't get excited in engineering emergencies: Keep your feet on the ground. 22: Cultivate the habit of making quick, clean-cut decisions. 23: When making decisions, the "pros" are much easier to deal with than the "cons." Your boss        wants to see both. 24: Don't ever lose your sense of humor. 25: Have fun at what you do. It will be reflected in you work. No one likes a grump except       another grump! 26: Treat the name of your company as if it were your own. 27: Beg for the bad news. 28: You remember 1/3 of what you read, 1/2 of what people tell you, but 100% of what you feel. 29: You can't polish a sneaker. 30: When facing issues or problems that are becoming drawn-out, "short them to the ground." 31: When faced with decisions, try to look at them as if you were one level up in the        organization. Your perspective will change quickly. 32: A person who is nice to you but rude to the waiter, or to others, is not a nice person. (This rule never fails).   33: Never be afraid to try something new. Remember, an amateur built an ark that survived a        flood while a large group of professionals built the Titanic!